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Head office

5A Iweanya Ugbogoh Cres
Lekki Phase 1
Lagos 106104, Lagos, Nigeria

Helpdesk hours

Monday – Friday
8:00 AM – 6:00 PM
Saturday
9:00 AM – 3:00 PM
Sunday
Closed
24/7 digital support via email

Escalation channels

  1. Tier 1: Helpdesk — helpdesk@terraswitching.com
  2. Tier 2: Customer Service Manager — csm@terraswitching.com
  3. Tier 3: Executive Management — executives@terraswitching.com