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What we do

Mission-critical payment infrastructure

Switching, processing, and gateway services built for scale, reliability, and regulatory compliance.

FAQ

Frequently asked questions

How do I get started with Terra Switch?
Begin by submitting an online application through our Get Started page. Our team will review your requirements, guide you through documentation, and walk you through the technical integration process.
What documents are required to become a partner?
Document requirements vary by partnership type. Banks need CBN license and corporate documents; merchants need CAC registration and TIN; PSPs need technical documentation. Full details are on our Get Started page.
How long does integration take?
Standard integrations typically complete in 2-4 weeks depending on complexity. Our API gateway can be live in days using our sandbox environment and pre-built SDKs.
What is your pricing model?
We offer transparent, unbundled pricing for all services. View our complete tariff sheet for transaction fees, merchant discount rates, gateway fees, and chargeback handling fees.
Do you offer 24/7 support?
Yes. We provide 24/7 technical monitoring and a dedicated helpdesk. Enterprise clients receive named account managers and tiered escalation paths.
What is your uptime guarantee?
Terra Switch guarantees 99.9% uptime on all production services, backed by redundant infrastructure across multiple data centers and automatic failover capabilities.

Ready to integrate with Terra Switch?

Talk to our team about your payment infrastructure needs.